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ITSM for Service Providers – unlocking customer value eBook

How can ITSM help to unlock customer engagement, retention and value-add?
Read this insightful and highly readable eBook, authored by Steve Broadhead, technology journalist and Computer Weekly blogger, to unlock customer value via ITSM for IT providers.
Read the eBook 'Unlocking the Value-add' ITSM for Service Providers

Download the eBook