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Benefits of Sunrise HR Case Management

Introducing Sunrise HR Case Management will provide you with over 20 functions which have been designed to optimise and streamline your HR Service Delivery...
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ITIL Process – what and why?

The initial process focus was on two basics: service support and service delivery – i.e. providing all operative processes necessary for the handling of service interruptions and changes, thereby ensuring availability, while providing a framework for managing, adapting and financially supporting those operative processes.
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Download the Unlocking the Value-Add Guide for Managed Service Providers

How can ITSM help to unlock customer engagement, retention and value-add? Read this insightful and highly readable eBook, authored by Steve Broadhead, technology journalist and Computer Weekly blogger, to unlock customer value via ITSM for IT providers.