We are a UK based company that specialise in providing service management solutions to the NHS. By being local we are able to build partnerships with our Fire and Rescue clients providing local support as and when needed in your time zone. We also secure all of your data in the UK so you know exactly where this is at all times.
We have a large client base within the Fire and Rescue and use this feedback to specifically nurture our product to support your requirements. Sunrise ITSM is a result of over 20 years supporting Fire and Rescue Services and other public sector organisations.
Feel free to get in touch for a demonstration of what we can do for you.
Sunrise ITSM has a modern and intuitive self-service portal allowing your customers to interact with your support teams, whenever they choose in the 24/7 fire and rescue world.
Automation is enabled by the intuitive Process Builder workflow engine, allowing standardisation of common processes to mitigate risk and increase efficiency and compliance.
In addition and included in the all-encompassing license cost is a fully integrated Project Management tracking capability as well as full Supplier Management. This provides the ability to manage both your suppliers and all their contracts. There is also the capability to track Risks and the Controls and Audits you have in place to mitigate these.
The Sunrise ITSM platform provides the functionality expected of an industry-leading service management application, including all the core ITIL processes as standard, configured around ITIL V4 Best Practice.
