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Did user satisfaction in service desk change?
How did Business Continuity plans fare?
How easily did service desks adapt to homeworking?
Did public sector cope differently from private?
What is the legacy of COVID-19?
Covid Reshaping IT Support: SDI Survey Report
Download the research paper to discover the immediate and lasting impact of COVID-19 on IT Support. Read on...
Did user satisfaction in service desk change?
How did Business Continuity plans fare?
How easily did service desks adapt to homeworking?
Did public sector cope differently from private?
What is the legacy of COVID-19?
Read the Research findings: 'COVID Reshaping IT Support' by the SDI
Download COVID SUPPORT SURVEY PDF
Download the SDI COVID Report
Read the pdf